4.1 – Types of Services

There are several types of online services, For example:

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Education & Training:

Libraries of online journals, online support, and learning/assessment materials.

Auction SItes:

Ratings of buyers are found on these to check for reliability and payment speed.

Shopping Sites:

Shopping sites can have a product catalogue – which contains a list of products that can be bought. This can store:

Image of the Product
Description
Price
Ratings
Popularity
Product Code
Number of Items in Stock

Booking Systems:

Tickets can be bought for several things including transport tickets, or even for leisure and entertainment. E-tickets can be sent via email.

Banks

Banks can offer customers with the following:

Checking Balances
Sending Balance Alerts
Making Payments and Transfers
Accessing Customer Service
Changing Personal Information

News & Other Information:

These can include:

Weather
Sports There are also ratings for sellers, again, for reliability and sending times.
Stock Markets
Currency Values Alerts and Notifications are also available.

4.2 – Impact of Online Services

Access to online services has improved people’s lives, in some cases changing their lifestyle at a whole. The advantages of several online services are listed below:

SHOPPING	BOOKING SYSTEMS
- Easily reorder products bought before.
- Avoid travel.
- Check stock without having to visit.
- Avoiding queues.	- Avoiding stations to buy tickets.
- Avoid queues.
- Buy tickets in advance.
- Be notified about delays.
LEARNING SERVICES	INFORMATION PROVIDERS
- Avoid travel.
- Avoiding choosing living locations based on site of work	- Receive weather/traffic alerts.
- Be rerouted automatically based on traffic information
ONLINE BANKING
- Avoid travelling to the bank.
- Avoid carrying cash, which is safer.

However, there are also some drawbacks to online services:

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